Last updated: 2026-05-19
1. Data controller
Distribution Cerésenne is the data controller for personal information collected on this site. For privacy questions, contact info@distributionceresenne.com or Charles Truong at 514-814-8888.
2. Information collected
Via the contact forms: name, company, email, phone, role (salon, retailer, wholesaler, consumer), message content. No medical information is collected.
3. Purposes
(a) respond to requests (samples, distribution, partnerships); (b) manage commercial agreements; (c) communicate file-related information; (d) meet legal obligations applicable to cosmetic trade in Canada.
4. Your rights (Law 25)
Under Quebec's Act modernizing legislative provisions for personal-information protection (Law 25), you have the right to: access your information, request rectification, request deletion, withdraw consent, know which third parties received your information, and file a complaint with the Commission d'accès à l'information du Québec.
5. Sharing with third parties
Your information may be shared with service providers (hosting, email) under confidentiality obligations, and with our partner ARCLAY Natural Technologies for specific technical inquiries on Luxfeel CTC formulations. We do not sell your personal information.
6. Cookies
Essential cookies for site function. With your consent (cookie banner), analytics and marketing cookies may be enabled. Adjustable via "Manage cookies" in the footer.
7. Security and retention
Reasonable technical and organizational measures. Records retained as long as needed for the purposes above or as required by applicable laws.